Traditional signage – once all the rage – is slowly losing its impact in modern, dynamic workplaces. This is especially true in healthcare.
What’s come to replace it is a more effective, modern solution to healthcare communication. And that is digital signage.
Whether it’s improving internal communication or optimizing patient experience, it’s a flexible solution to solve all your communication woes.
In this blog, we’ll discuss how digital signage transforms communication in healthcare centers.
Keep patients informed and engaged
One of the biggest benefits of implementing digital signage is its impact on patient experience. Unlike static signs, digital signage helps create more engaging and welcoming hospital experiences for your patients.
Let’s discuss how in more detail below:
- Send patient information in real-time: You can use display screens to share any important updates like guidelines, protocols, and emergency messages with your patients. This keeps them informed while at your healthcare center.
- Display live wait times: Long wait times are one of the biggest frustrations for patients. They give patients the waiting room jitters, causing restlessness and anxiety. Digital signage alleviates this stress by displaying wait times so patients know when their turn will come. Additionally, you can stream engaging content like live events, sports, and news channels to engage patients during their wait.
Share real-time updates with your staff
It’s a busy day at your center, and your staff is swamped with work. There’s a sudden schedule change, and you’ve sent email alerts about it. But your email remains unopened until it’s too late. The impact: Your staff isn’t aligned, and there’s a workflow gap now.
You’d agree this isn’t ideal. And in healthcare centers, effective communication is crucial to ensure smooth operations and provide quality care.
Here’s how digital signage can help you avoid the mishap above:
- Display real-time updates like shift schedules and best practices to keep staff aligned
- Share emergency messages instantly in case of threats and calamities
- Live stream on-going events and activities to keep your staff in the loop
- Play training videos on demand to upskill staff for future situations
Simplify wayfinding around your infrastructure
Navigating endless hallways and innumerable rooms can be daunting for patients and visitors. It can lead to confusion, panic, and even frustration.
You can simplify this process with interactive kiosks. These are touchscreen devices that help patients navigate around your building. They just need to type in their destination and follow the directions to reach it. It’s that simple!
Additionally, you can show the hospital layout on digital screens for more clarity. This way, patients know where to locate the different departments and labs for stress-free navigation and less time wastage.
Streamline registration and queueing
Another key area where digital signage triumphs is streamlining patient management.
To avoid crowding at registration points, you can install signage solutions at check-in counters and entrances to quicken patient intake. Your patients just need to scan the QR codes on screens, and they can sign up on the spot!
Additionally, you can manage queues more efficiently with next-in-line updates. This helps keep your hallways and lobbies more organized and avoid unnecessary congestion.
Foster a sense of community
Lastly, let’s discuss community-building in healthcare.
A big part of the healing process is having a solid support system.
Digital signage helps you build a warm, community-centric environment.
You can use digital video walls to celebrate generous donations and gifts. This way, you not only acknowledge donors but also raise awareness about ongoing campaigns, foster community spirit, and encourage more donations.
You can also stream live events, community drives, and ongoing hospital activities to boost patient morale while at your hospital.
Integrating digital signage into your healthcare operations has many benefits. From improving communication to simplifying wayfinding, digital communication is more than a trend – it’s a strategic move towards implementing patient-centered experiences.
There are a wide array of digital signage software options in the market. Make sure you choose one that aligns perfectly with your goals, and you’ll be good to go!